Zurich was an original signatory to the industry's proposal to form an industry code to deal with the issues raised in the market study report.

In a recent incident, workers cut through a water main and flooded the road and residents say they've not received so much as an apology.

Heating problems are common in many new build homes. Read this on the Montgomerie Park Residents' Association Site and find the results of their poll: "Anyone on the Persimmon estate (or any of the others) have an issue with the heating of their property? I have been having a bit of a debate with builder over undersized radiators.

Faults and repairs mean they are frequently without power and their garden is too dangerous to enter after being dug up twice because of drainage problems.

Miller Homes Scotland are one of the largest builders of new homes in the UK. They have been in dispute with one of their customers for over 4 years. This property, built by Miller Homes Scotland West, has been uninhabited as a result of defects and a dispute over how they should be repaired.

We made a few visits to the site as the development (1st phase) went up and were shown plans outlining street furniture, types of soft landscaping etc and all was well. We ended our rental agreement as we didn't need another six month lease and moved everything we owned into garages amongst friends and family.

The builder has accused the council of unreasonable behaviour over its decision to refuse a request to allow the 11 families to move into their recently-purchased houses in Kings Heath, Digby.

Here is our Countryside Properties story - its probably the same as yours: we bought a house a long time ago, we trusted Countryside Properties, and after over 9 months (June 2007), we still have 34 unresolved problems. We've had over 80 in all.

Crag Williamson, author of A Foreign Education and new build buyer has started to blog his house moving experiences. You can follow Craig's progress here using the Bloor Homes newsfeed and you can comment using the link below or on the blog itself.

Steve Soulsby, the owner of a Persimmon house of horrors, was so shocked by the experience of buying a new build that he has set up a website to share his experiences with prospective buyers.