Customers have told of how when they picked up the keys to their dream homes they discovered a string of issues and work unfinished – leading a housebuilder to apologise. A young couple finding their home was missing its oven and a mum having to make an 18-mile trip to do her washing are among a litany of complaints laid at Bovis Homes’s door.

Shoddy workmanship, terrible customer service and homelessness are just some of the issues homeowners on a Grantham housing development say they are facing. And they have become so angry with developer Persimmon Homes, they have united and are standing together to demand action.

Thousands of buyers face moving into substandard properties as developers compete to meet demand for affordable housing, experts are warning. The concerns come as the number of new homes in England jumped by 25% in 2014-15 according to official figures released last week – the biggest increase in 28 years.

Mr Russell Newcombe,33, and his wife Carly,35, reserved a plot on the Hillside Gardens estate in Pinhoe in February 2014 after hearing that the area they hoped to move to benefitted from good schools and more importantly that the developers had a good reputation.

PARENTS say they are being forced to put their children at risk crossing one of Plymouth's busiest roads after a developer failed to build a crossing in a wrangle with the council.

Shoddy workmanship, terrible customer service and homelessness are just some of the issues homeowners on a Grantham housing development say they are facing.

Bolton Council has successfully taken action against Barratt Homes who have been fined £5,400 for flyposting in the Bolton area. The builder was given ample opportunity to take down the illegal posters but failed resulting in the local council taking action.

Well it is about time we embraced all things web 2.0 and have set up various social media profiles to help raise awareness of snagging issues and the lack of consumer rights when buying a new build home.

An Earley first-time buyer is still battling with the builders after moving into her new home at the end of June. Emma Kinghorn bought a £160,000 flat in a Taylor Wimpey development in Regis Park Road and is beginning to wish she had not.

RESIDENTS of a new Barratt estate claim the house-builder has gone against planning approval for their homes to save cash.