Residents on a Lancashire estate have slammed house builders Redrow, saying roof tiles have fallen off homes they built for the third time in two years.

Are you being treated unfairly by a retailer, company, organisation or local council? Are you caught up in a bureaucratic storm or being wrapped up in red tape? Have you complained, but feel like you’re getting nowhere?

Builders Bellway Homes North East jumped into action when I asked for an explanation about Andrew Hutchinson's complaint.

I have not seen anything about Antler homes on this site before so let me be the first to dispel the myth that they portray of being a company at the upper end of the quality marke with ‘renowned attention to detail’. See their website at Antlerhomes.co.uk for more hype.

THEY say home is where the heart is - but a fed up group of residents today claimed buying new property on an Ipswich estate has left them wishing they had never bothered. All 16 homeowners in Cranberry Square, Ravenswood, have levelled an angry blast at Bellway, criticising the developer for failing to deliver the dream home they say they were promised.

Well it seems Crest have now changed their minds. They phoned to confirm our completion date yesterday for 5th October 2006. But when I mentioned snagging they said it was against policy and I should not have been told it was ok. After talking with 2 different people on the matter they have completely ruled out us having a snagging inspection carried out before we move in.

The brochure described it as a gently-sloping back garden. But when Alan and Jackie Carter prepared to move into their newly-completed four-bedroom Bellway house, they were horrified to discover what could only be described as a cliff towering above it.

The lack of communication and excuses are adding to sheer frustration and I if I could I would withdraw from this property. There is no commitment from the builders at all, they don't work weekends even though they are dramatically behind.

When the Gallimores from Rhoose Point bought their £200,000 house, they discovered a unique water feature that they could do without. Most new houses, when bought, have a few snags which need correcting but weeks after buying a new house in Rhoose Point in the Vale of Glamorgan, Paul and Karen Gallimore faced a rather more pressing problem.